Refund policy

At SnapDroid, we strive to deliver high-quality mobile accessories. However, if you receive a damaged or defective product, we offer a 7-day replacement policy under the following conditions:

🔁 7-Day Replacement Guarantee

  • You can request a replacement within 7 days of delivery if the product is damaged, defective, or incorrect.

🎥 Mandatory Unboxing Video

  • To be eligible for a replacement, customers must provide a clear unboxing video.
  • The video must:
    • Start before opening the package
    • Clearly show the sealed package
    • Show the entire unboxing process without cuts or edits
    • Clearly capture any damage or defect in the product

❌ Replacement Not Applicable If:

  • No unboxing video is provided
  • The video is unclear, edited, or incomplete
  • Request is made after 7 days of delivery
  • Product is damaged due to misuse or normal wear and tear

📩 How to Request a Replacement

  • Email us at: supportsnapdroid@gmail.com
  • Include:
    • Order ID
    • Issue description
    • Unboxing video proof

Once your request is verified, we will arrange a replacement at no additional cost.